AYL Office Store - Terms and Conditions
The following Terms & Conditions apply to all new office furniture we sell.
Prices, Corrections & Continuity
Every effort has been made to ensure that prices and product details are
correct at time of going to press in our brochures and on our websites.
Prices will only change in exceptional circumstances such as large unforeseen
increases in raw materials. All prices are exclusive of VAT, which will
be charged at the rate prevailing at the time of invoice. We reserve the
right to make product changes and improvements during the life of the website.
Delivery & Installation
*In order to provide one of the most comprehensive and cost effective services
available, all items on this website will be delivered FREE - regardless
of size - to anywhere in mainland Britain.
As well as offering a comprehensive UK delivery service, teams of uniformed
fitters can assemble and site - if required - all ranges shown on this website.
Each member of the team has been fully trained in the assembly and installation
of our products, they carry fully equipped tool boxes and will, as part
of the service, remove all packaging from site once installation is completed.
Exceptions: Large sales and fire resistant cabinets. Free delivery is offered
to ground floor pavement level only with these heavy items - for installation
a questionnaire must be completed and a price for installation will be quoted.
Storage unit interior fittings: Storage units will be sited at point of
use with interior fittings left for customer self-installation. Full instructions
will be supplied with each fitting.
As a business to business supplier; supplying business furniture, we are
only able to make deliveries to Business address’s or Home Business
address deliveries.
Help us to Help you!
Prior to delivery please ensure that the area where your new furniture is
to be assembled and fitted is cleared, where applicable that the lifts are
made available to our installers. Please also ensure that other work likely
to interfere with the installation is completed (e.g. Carpet fitting and
decorating). If there is likely to be a delay please notify our Sales Office
at the earliest opportunity. We reserve the right to charge for delays not
notified before the delivery is dispatched.
Stock/Lead Times
Many items are held in stock for rapid delivery.These items are normally
delivered within 5 - 7 working days. Non-stock item products are subject
to longer lead times normally 20 - 30 working days. Your expected delivery
date will be notified upon receipt of order.
Cancellation of Orders / Deliveries
Cancellation of standard stock items must be in writing. The Company reserves
the right to charge an administration fee. Orders for non-stock item products
(products with longer lead time than 5 – 7 working days) cannot be
canceled once the order has been accepted. A charge will be levied against
any deliveries that are not accepted on the confirmed delivery/installation
date.
Wood veneers & finishes
While manufactured strive to achieve excellent colour matching, real wood
veneer is a natural product and shade matching cannot be guaranteed. Exposure
to natural light will alter wood colour over a period of time. Finishes
illustrated within this website may be altered slightly by the printing
process and or each individual computer screen and should only be used as
a guide.
Fabrics
Where a fabric covered product is available from stock the relevant stock
colour is shown on the page, for further details, fabric cards and prices
of all other available fabrics please contact our Sales Office. Fabric colours
illustrated within this website may be altered slightly by the printing
process and or each individual computer screen and should only be used as
a guide.
*Mainland GB
Contact Us:
AYL, Polgover Way, Par, Cornwall PL24 2RD.
Office Hours: Mon - Fri 9am - 5pm - Tel: 01726 813311
E-mail: info@office-desk.co.uk
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